Why Your Business Needs a Mobile Website Right Now
“First, the good news: If you have a website, then you have a site that can be accessed by any mobile device with a browser. Now, the bad: Chances are, that site looks pretty crappy on said mobile device.
If you’re worried about this, you’re not alone. Just as companies realized, circa 1996, that they needed to create a website to remain relevant to consumers, history is repeating itself in mobile. By 2013, more people will use mobile phones than PCs to get online, according to Gartner. In mid-2011, we also reached the point at which consumers were spending more time on their mobile devices than on their PCs.
In such an environment, a site designed to be viewed on a desktop PC comes across as woefully lacking. Say you’re accessing such a site from the Safari browser on your iPhone. The first thing you’re likely to notice is that it takes a relatively long time to load. The second thing is that the type on the page is pretty small. It might take a lot of zooming and pinching to navigate the site as well. If you have Flash on your site, it’s not going to come across at all on an iPhone.
At that point, your potential customer may start looking around. According to a recent survey from Compuware, 40% of users have turned to a competitor’s site after a bad mobile experience.
Yet currently, most businesses haven’t optimized their sites for mobile. Jesse Haines, group marketing manager for Google Mobile Ads, says the company canvassed its large advertisers early in 2011 and found only 21% have launched a mobile site.
If you’re among the other 79% or so, take heart. Optimizing your site for mobile or creating a mobile site from scratch isn’t a big deal.”
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